RETURNS AND EXCHANGES

If your purchase isn’t quite right you have 14 days from the date you received your order to exchange or return it. We offer a free return label to cover the freight costs of returns with all purchases made in DK.

Shipping is also complimentary on all exchanges, although customers outside DK are responsible for taxes and duties. We are only able to offer size exchanges. If you wish to exchange your item for an alternative style, we suggest that you return it for a store credit and purchase the new item separately.

Items must be returned to us unused with all original labels still attached. If the returns do not meet our policy, we will contact you through by mail or phone to reach a solution.

When the product is well received and checked, we will confirm by mail and arrange a refund.

All returns must be made to the following address:

ISNURH ApS
Trøjborggade 10 2.th
1757 KBH V
Denmark